Photography FAQ’s

Once your photoshoot has been scheduled on our calendar, cancellations are accepted up to 7 days prior to your appointment. Cancellations made within the 7-day window will forfeit their retainer fee. This is because once your appointment is confirmed, we do not accept any other business during that timeframe and are required to pay our employees for the time they block off as well. Of course, we understand that emergencies do come up, on rare occasions, we may choose to waive that fee.

Yes, we do! Every image we deliver has been hand-edited, one-at-a-time, without batching in bulk groups or mass producing the results. Our highly trained editing team also often selects a few favorites for special attention above and beyond the individual image editing.

We are in Northern Indiana (Angola) and travel within 30 miles without requiring any additional travel fees. We are very comfortable traveling for events. Rest assured that should you commission us to cover your Wedding or Event, and travel to you, then you are hiring a team very experienced with travel for business. Travel is billed very simply – if airfare, hotel, and rental car are needed, all you are responsible for is the exact cost of the charges.

Most of our packages for our Event and Wedding Shoots  include coverage with a second photographer. All our other shoots, including Elopements and Engagements are all considered solo-photographer coverage. If your selected package doesn’t already  include that coverage, an additional photographer can be added for an additional $125 per hour.

We understand why you would ask this. After all, if you’re applying for a job, it’s customary to list your previous work experience and references. We don’t provide past client references to prospective clients for a few reasons.

First off, any reference we provide you would be biased – of course we would pick the clients that we know would speak most highly of us, and our services. Secondly, we truly respect our clients’ investment in our services and work and could never ask our client to market for us on their own time. We do have Client Testimonials and Case Studies available on our website.

We would love to help with this, but we truly don’t know about every location. If it’s a wedding and you’re getting married on-site, the chances that you’ll need a permit are very small. If you’re leaving your venue and going somewhere else, or it’s just a family shoot, a permit might be required. There are many places that do require a permit, but the permit must be obtained by the client, not the photographer. If you have a question about a location, just let us know and we will help you figure out if a permit is needed, as best as we can.

We do! We are slightly limited in our videography capabilities currently, so let us know what you are looking for and we will let you know if it’s something we can do and get you a quote.

Of course! All our Wedding and Engagement photos are automatically delivered in black-and-white AND in color. That way you can choose between the two! For all other shoots, additional images and edits can be added on for just $30 per digital image.

For our Wedding and bigger Events, we ask for up to 12 weeks for delivery. For our family and portrait sessions we ask for up to 2 weeks. We are known for a quick turnaround, so we like to get your photos back to you as soon as we can. Do you need your photos done in a specific amount of time? That’s no problem at all. We now offer “rush fees” so you can get your photos right away.

5 Day Rush Fee 

Portraits – $100
Weddings – $500

24 Hr Rush Fee

Portraits – $200
Weddings – $300

There is not a single thing we don’t photograph. We photograph families, events, sports, newborns, engagements, weddings, portrait sessions, and lifestyle work. If you can think of it, we most likely take photos of it. We love growing with our clients and becoming their photographer forever.

We love our artwork, and we would love to be able to save every file, from each and every client, but we simply don’t have enough storage to do so. Two weeks following delivery, un-purchased images and designs are deleted from our archives. We do offer Long-Term Archival of images, designs and design files for an additional cost, so be sure to ask about that service to learn more.

The unedited files (also called the ‘raw’ images) aren’t available for viewing or purchase. The images selected for editing and final delivery reflect our very high standards and the rest aren’t archived. Please rest assured that that any images not delivered truly are outtakes! We do not cull to meet a certain number of delivered images, so every viable image is carefully edited and delivered.

The number of photographs taken depends on many things – the number of guests, hours of coverage, types of events, hours of dancing, posed images requested, and so forth. Our average for an eight-hour day with a second photographer is 600-700 images, but those numbers may vary depending on the day itself. If you have questions about image quantity, I’d love to hear more about your plans! This would help us provide you with a more detailed explanation and estimate.

Rehearsal dinner coverage is available if you’d like to add it to your collection; otherwise, we don’t attend the rehearsals.

We wish that we could work with everyone’s budget! From time to time, we will try to work within a set budget if we have time available in our schedule. If you have a special circumstance like this, please message us so we can chat more. Unfortunately, this does not apply to weekends, and there is no guarantee that we can do it.

Copyright is something that we get asked about often. Many photographers include a “copyright release” in their contracts, which just means the same as a print release, where you have the right to have your images printed by any lab you choose. However, that’s not the same as obtaining the copyright. Copyright simply means that we are the creator of the images, and we “own” the copyright. We do not sell or transfer ownership of our artwork, but you will have the ability to print and share your images as much as you’d like, however you choose.

They are not. The High-Resolution files we deliver will not have any watermarks.

To be fair to everyone, we can’t hold a date, or pencil you in, without a retainer and signed contract. We accept bookings on a first come/first served basis.

We do require full payment before the session. Payment for overtime, album upgrades, or additional products beyond your session contract, however, all are due post-session. If you have any concerns about the payment schedule, we’d love to chat with you about them!

The retainer fee and all money paid is non-refundable. The retainer guarantees that we will hold the date exclusively for you and once you’ve signed the contract, we turn down all other commissions for that date.

Of course! We do have an overtime rate of $150 per hour, and it only goes into effect with your permission and approval that we continue coverage.

Ask Your Own Question!

Click Below To Read FAQ’s For A Specific Service

ABOUT US

Artifice Photography & Design was founded in late 2019 by Matt McCauley. Matt’s knowledge of Business Management combined with his experience in Design, equip Artifice Photography & Design to serve small business owners through purpose-driven Brand & Website Design – creating a visual foundation for your businesses success.