Web Design FAQ’s

Yes – we are your one stop company to provide all your web services and fully backed by GoDaddy. No more not knowing who to call if you have problems – we can register your domain name, design your website, provide your web hosting and arrange all your email accounts for you.

Your website visitors will see some things differently depending on their browser, screen resolution settings and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

Prices depend on many variants, but you can be sure you are getting a great value for your design project. Design jobs are charged by the hour. Typical graphic design projects are $75/hr. or a flat $125 for a small to medium setup job. We also bill in 15-minute increments for web work. If you have small changes to a pre-existing file that takes 5 minutes for a quick update, we will charge the minimum amount of $18.75 for 15 minutes. Website work starts at $75 per hour.

No – once your website is designed, it belongs to you, and you can commission anyone to update it for you – although of course we would like to think that you are happy with your services and will continue to use us for your website maintenance. In addition, if someone else is used to update and maintain the website that we will not be liable for any potential layout changes that may incur.

We understand why you would ask this. After all, if you’re applying for a job, it’s customary to list your previous work experience and references. We don’t provide past client references to prospective clients for a few reasons.

First off, any reference we provide you would be biased – of course we would pick the clients that we know would speak most highly of us, and our services. Secondly, we truly respect our clients’ investment in our services and work and could never ask our client to market for us on their own time. We do have Client Testimonials and Case Studies available on our website.

All our websites are created with search engines in mind and the website design is complaint with search engine guidelines. It is a good idea for your website to be reevaluated in time, as over a period the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up-to-date and complies with the new rules. To truly stand out in the search engine results, be sure to inquire about our SEO packages and let our team of SEO experts get your site seen by all the right people.

It is helpful to us if you provide text and photographs in electronic form – for example, the files output from a digital camera and the words in MS Word or similar format. If this is not possible, we can help get you information ready for use on the website.

During our initial meeting, we first begin by discussing your ideas, target market, and goals for the website. We then ask for samples of existing sites that you like or dislike to get an idea of your taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our website design service is very straight forward. If you’d like to see extra concepts after our initial two ideas or if you need a couple website designs for multiple companies, our service can be priced according to your needs.

You may move your website to another web hosting service at any time. We set the account up in your name so that you have access to it at any time.

Yes, we setup Google Analytics, a web tracking software which records where your visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

We love our artwork, and we would love to be able to save every file, from each and every client, but we simply don’t have enough storage to do so. Two weeks following delivery, un-purchased images and designs are deleted from our archives. We do offer Long-Term Archival of images, designs and design files for an additional cost, so be sure to ask about that service to learn more.

No, none at all. Everything we use will be cloud/web-based.

As a non-agency, we listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print, we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request the artwork in various formats if payment was made for design services.

Yes, we do. We can redesign, retaining your company corporate style or we can redesign to give you a completely new image. Is your website up to date? We can redesign your site to take advantage of the latest web technologies.

We wish that we could work with everyone’s budget! From time to time, we will try to work within a set budget if we have time available in our schedule. If you have a special circumstance like this, please message us so we can chat more. Unfortunately, this does not apply to weekends, and there is no guarantee that we can do it.

As many as you would like. From a search engines point of view – the more the better!

Yes, you can! You will probably wish to have several email addresses set up. (e.g. sales@yourdomain.cominfo@yourdomain.comjohn.smith@yourdomain.com, etc.)

The timescale of a website design project is often dictated by the client, but typically ranges from 4-8 weeks. If you have a deadline in mind, we will do our best to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

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ABOUT US

Artifice Photography & Design was founded in late 2019 by Matt McCauley. Matt’s knowledge of Business Management combined with his experience in Design, equip Artifice Photography & Design to serve small business owners through purpose-driven Brand & Website Design – creating a visual foundation for your businesses success.